Privacy Policy

1. Data Controller

SyncSports is the data controller responsible for processing your personal data.

For privacy-related inquiries, contact: privacy@syncsports.io

2. Information We Collect

a) Account Data

• Email address.
• Name (optional).
• b) Payment Data.
• Payments are processed securely via Stripe.
• We do not store credit card details.
• c) Usage Data.
• Calendar subscriptions.
• Feature interactions.
• Access timestamps.
• d) Technical Data.
• Browser type.
• Device information.
• Cookies and session identifiers.
• Approximate location data, such as country and region, derived from infrastructure signals.

3. Legal Basis for Processing (LGPD)

We process your data based on:

• Contract performance, to provide SyncSports services.
• Legitimate interest, for security, abuse prevention, and product improvement.
• Legal obligation, for compliance with applicable laws.

4. How We Use Your Information

We use your data to:

• Provide and operate the SyncSports platform.
• Process payments and manage subscriptions.
• Send essential service communications.
• Maintain security and prevent abuse.
• Improve performance and user experience.

5. Network & Access Data

We may process technical access data through our infrastructure providers such as Amazon Web Services.

This may include:

• IP-related signals processed at the infrastructure level.
• Approximate location data, such as country and region, derived from services like Amazon CloudFront.

6. Data Sharing

We do not sell your personal data.

We may share data with:

• Stripe, for payment processing.
• API-Sports, for sports schedule data.
• Infrastructure and service providers, such as hosting, monitoring, and analytics.
• These providers process data under contractual obligations and only as necessary to deliver the service.

7. International Data Transfers

Your data may be processed outside Brazil, depending on where our service providers operate.

We adopt appropriate safeguards, including:

• Use of reputable providers.
• Contractual protections aligned with applicable laws.

8. Cookies

We use cookies strictly for:

• Authentication.
• Session management.
• Security.
• We do not use advertising cookies.
• You can control cookies through your browser settings.

9. Data Security

We implement industry-standard security measures, including:

• Encrypted connections (HTTPS).
• Secure credential storage (hashed passwords).
• Access controls and least-privilege principles.
• Monitoring and periodic security reviews.

10. Data Retention

We retain:

• Account data while your account is active.
• Billing and transaction data as required by law.
• Technical and security logs for a limited period, such as up to 90 days.
• After account deletion, personal data is deleted or anonymized unless retention is legally required.

11. Your Rights (LGPD)

Under Brazilian law, you have the right to:

• Confirm whether we process your data.
• Access your personal data.
• Correct incomplete or outdated data.
• Request anonymization or deletion.
• Request data portability.
• Revoke consent when applicable.
• To exercise your rights, contact: privacy@syncsports.io

12. Children's Privacy

SyncSports is not intended for users under 13 years old.

We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will notify users via email or through the platform.

14. Contact

For privacy-related questions: privacy@syncsports.io